Chapter 80

When I saw Chen Hui’s serious expression, I was immediately taken aback. “Manager Chen, what’s wrong?”

“Our reforms in the express delivery sector are progressing quite well, but I wonder if you have any suggestions regarding customer service?” Chen Hui said with a faint smile, “Or rather, do you think there’s anything about our current customer service that needs improvement?”

“Improvement?” I said somewhat bewildered. “Manager Chen, we haven’t even fully sorted out our express delivery business yet. If we were to start doing customer service now, wouldn’t that be taking too big a step?”

“Won’t.”

Chen Hui shook her head firmly and said, “My idea is that if we are going to do it, we should achieve results. This way, we can give a satisfactory answer to the leaders above and also improve our unit’s ranking. In this way, our quarterly assessment will also improve.”

“Reform customer service,” I thought for a moment and said, “If we’re going to make changes in this area, we can either improve the service itself and focus on improving certain key positions, such as handling complaints and exceptions, or we can improve order taking and appointments. I don’t think the current situation is that serious, so if we’re going to make changes, we can only do it one position at a time. If we change everything at once, it might affect our work progress.”

“That’s right, what you said makes sense.”

Chen Hui nodded in agreement, and then continued, “Let’s focus on getting the express delivery business sorted out first. We’re at a critical juncture now, and we absolutely cannot afford any problems. Otherwise, our reforms could very well fail, so you have to keep a close eye on this part.”

I replied seriously, “Okay, I’ll keep that in mind.”

“The other one.” Chen Hui reached up and brushed a strand of hair behind her ear, then slowly said, “Do you remember what you told me about that project last time?”

“It’s about the new project,” I said with a smile. “Has Manager Chen already submitted the plan?”

“good.”

Chen Hui nodded. “The plan has been submitted and received a response. However, it requires extensive market research before a decision can be made. It’s unrealistic to make a decision on a whim, as the boss needs to be cautious. If the project can be successfully established, I probably won’t be in charge of it anymore. I hope you can come with me.”

“Follow me.” A thought struck me. It seemed that Chen Hui really was grooming me to be a trusted general, otherwise she wouldn’t have told me these things.

I smiled and said, “Manager Chen, as long as you help me get promoted and make money, of course I’ll follow you, especially since you’re such a beautiful woman.”

“Get lost!”

Chen Hui rolled her eyes at me and said, “If you dare to talk to me like that again, I guarantee you’ll kneel on the computer motherboard when you get back.”

“All right.”

I smiled and said, “However, I don’t know how likely this project is to be successful because I think the investment alone would be huge, not just in terms of personnel, but also vehicles and other aspects. It’s like restructuring a company.”

“Anyway, there’s a very high chance,” Chen Hui said confidently. “Don’t worry, if we form this team, I really hope you can come with me.”

“As long as Manager Chen helps me get promoted and make money, I’ll be happy to be your henchman.”

I nodded and continued, “But it’s better to deal with our own little territory first, otherwise we’ll leave a mess behind and become a laughing stock for other units.”

“good.”

Chen Hui smiled and said, “Tang Zheng, you’re becoming more and more aware of things. Young man, keep up the good work, and I’ll help you get promoted and make a fortune.”

After we got back to the office, we started our busy morning work again, making phone calls and sending emails.

I really hate those people at headquarters who just come up with something and then send an email or make a phone call asking for results.

No wonder I was so busy before. It seems that you really don’t know how difficult other people’s lives are until you reach that stage.

After being busy for a while, it was almost noon.

I texted my cousin, “Sis, let’s go out for dinner together.”

The message had barely been sent when my cousin quickly replied, “No, you need to focus on your work. If you come back to pick me up, it will affect your rest. Chen Yao is coming over later, and I’ll go eat with her.”

“Then eat more.” I added a mischievous smiley face. “Remember to fatten yourself up and make yourself plump.”

“You idiot—” My cousin sent an angry picture, then added, “I’m going out now, I can’t chat with you anymore, let’s have dinner together when I get back tonight.”

It seems I’ll have to go out for lunch with Chen Hui today.

Soon, it was lunchtime again.

After Chen Hui finished packing, she said to me, “Let’s go to that restaurant from last time. I think the food there is pretty good.”

“Okay, since you’re the boss, you say where to go, and I’ll go with you.” I said with a smile, “But I don’t know if you want to ride in my beat-up car, or drive yours.”

“Doesn’t my car need gas?” Chen Hui rarely joked with me. “Of course I’ll drive your car. Don’t you know that me sitting in the passenger seat adds some scenery to your car?”

“You’re beautiful, and everything you say is right.” I laughed and said, “Please.”

After working with Chen Hui, I found that she wasn’t actually that aloof. Sometimes she was more like a friend. However, she was never polite to me when it came to work, but we had a pretty good relationship in private.

Soon, we

We arrived at the same restaurant where we had eaten last time. Chen Hui ordered three small dishes with practiced ease, and then smiled and said to me, “Logically speaking, since you’ve completed such a difficult task, I should treat you to drinks. However, it’s working hours now, so I’ll use tea instead of alcohol. You can drink as much as you want.”

“Manager Chen, that’s not quite right.” I personally filled her teacup and said with a smile, “You are the one who made the greatest contribution, so please drink this tea first.”

“By the way, I’m planning to organize a trip.”

Chen Hui took the teacup, sipped it gently, and then said, “But considering that people in our industry don’t seem to have much time on weekdays, do you have any suggestions?”

“travel”

I paused for a moment, then said somewhat helplessly, “Manager Chen, it’s not that I want to discourage you from this idea, but if we all go on vacation, the company’s business will definitely suffer, and we are also very likely to receive complaints from customers. If we only organize a portion of the team to go, it might cause dissatisfaction among other colleagues.”

Chen Hui nodded. “That’s right, what you said is very likely. But don’t you think that if we could organize a trip, it might increase cohesion and unity among colleagues? More importantly, it would allow everyone to directly enjoy the company’s benefits, instead of just talking about them.”

I don’t know if becoming a manager means prioritizing the company above all else, or if Chen Hui decided to dedicate herself to the company.

“As for tourism…” I thought for a while before continuing, “If it’s too far, I wouldn’t recommend it. We’re close to the beach, so why don’t we organize a barbecue at the beach in the evening? It’s close, and it won’t interfere with our work. At the same time, everyone can have a good time together.”

Chen Hui’s eyes lit up. “That’s right.”

Your idea is great! We can buy some ingredients, rent a place on the beach, and have a good time together. Today is Saturday, so how about tomorrow night? What do you think?

“Tomorrow night,” I thought for a moment, “that’s fine. I’ll notify administration to arrange the venue later. Once the venue is confirmed, I’ll talk to the delivery staff.”

“Okay, I’ll talk to the administration this afternoon.”

Chen Hui is always decisive and efficient; she always gets things done once she has an idea.

After finishing her meal, as soon as she returned to her workplace, she went straight to our administration department, told them about her idea, and asked them to make arrangements as soon as possible.

Before long, the administration had taken care of the matter.

Since one of our administrative staff happens to have a relative who runs a business by the sea, the location and ingredients are naturally not a problem.

Once this was finalized, I posted a message in the courier group, informing my colleagues about going to have a barbecue after get off work tomorrow night.

Everyone was overjoyed when they learned that Chen Hui had organized a barbecue, and they all said they would be there on time.

After a busy afternoon, it was almost time to leave work again. I couldn’t help but sigh at how fast time flies; before I knew it, it was time to go home.

However, only my cousin is at home right now, and I’m really a little worried about her.

So as soon as I got off work, I rushed straight into the house.

Once inside, they didn’t find Wang Qin at home, and they didn’t know if she was at work.

And our room was completely dark; we didn’t know why. Was my cousin not home?

“Sister…” I called softly, then slowly opened the door.

However, there was no sound in the room.

I felt increasingly uncertain. Just as I was about to reach for the light switch, someone suddenly covered my eyes from behind.

I was startled and was about to ask who it was when I smelled that familiar body fragrance, and my heart couldn’t help but flutter.

The person behind me didn’t say anything, just blindfolded me, but I could feel the hands covering my eyes trembling slightly.

I couldn’t help but laugh and said, “Sis, I can smell your scent.”

“How is that possible?”

My cousin behind me let go of my hand and said in surprise, “I wasn’t wearing any perfume, how could you smell it?”

I chuckled and said, “Sis, I know your scent very well, so I recognized it as soon as I smelled it. It’s a very special fragrance, a unique fragrance that you’ll never forget once you smell it.”

“Then my flavor is meant for you,” my cousin said softly. “But I’m afraid you’ll get tired of it after a while.”

“No, I’ll never mind.” I said with a smile as I turned on the light. “Sis, let’s go out for dinner. You must be starving. Look how flat your stomach is.”

“No way!” My cousin puffed out her belly. “I just went out to eat with Chen Yao at noon. You should take a shower first. You smell all sweaty. I’ll be disgusted by you later.”

“Then wait for me a moment, sister.”

I grabbed my change of clothes and rushed to the bathroom to take a shower.

A dozen minutes later, I went out with my cousin. She had changed into a decent casual outfit and was wearing cute slippers, showing off her small and adorable toes.

My cousin affectionately linked her arm with mine and said, “Silly, let’s go downtown. I want to buy something.”

“What should we buy?” I asked with a smile. “Let’s go then.”

My cousin smiled mysteriously and said, “No matter what I buy, you have to give me your opinion later, or I’ll get really angry.”